We’ll deliver your bucket the Monday or Tuesday after you subscribe(Depending on your pick up day) Service starts the week after and continues all year round! This is slightly different for rural subscribers.

The definitive list of what we do and don’t accept can be found here, from the facility that processes the organic waste we collect. Additionally: at the bottom of this page we have two images of what we can and cannot collect, and when you sign up you’ll receive these images with your welcome packet.

Once a week on a specific day of the week depending on where you live. We’ll contact you shortly after you subscribe to let you know. This is slightly different for rural subscribers.

• We currently collect from Northfield, Dundas, and Faribault, including some of the surrounding area. We are happy to accommodate rural subscribers — send us an email if that’s you and we’ll work something out!
• If you live in an apartment, let us know where to deliver your bucket to and where you’ll put it out each week.

We do not collect on New Year’s Day, Memorial Day, Labor Day, Thanksgiving, or Christmas. We will email subscribers with schedule changes ahead of time as needed.

We’re happy to accommodate the occasional extra bucket or 2 of compost, especially around holidays. But if you regularly have more compost than fits in your bucket(s) from us, consider signing up for another bucket by requesting one through the customer support form found in your customer account portal.

Send us an email! We respond every Wednesday.
Alternately, just put your extra waste in an extra container for the following week.

We can only accept as much yard waste as you can fit in your bucket(s). If you need more space, we encourage you to either sign up for a yard waste bin from DSI for a monthly fee or take your yard waste to the City yard waste site at no cost.

Garbage always has a chance to smell bad, but making sure things stay dry goes a long way.
Keeping your scraps in the fridge or freezer before placing it in your bucket is one option. Another is keeping your scraps in multiple, smaller, BPI certified bags, and layering with tissues, paper towels, or news paper help keep your waste dry, and minimize the odor.

Just make sure the lid is on securely when you put your bucket on the curb, and animals shouldn’t be able to get into your food waste.

We will provide you with one 8-gallon bag for each of your buckets each week. Using the bag we provide makes our job easier and will keep your bucket cleaner. You can find extra compostable liners to purchase online or in most grocery stores, but we only accept BPI certified compostable bags. The link below is a list of all can/bin liners that are BPI certified.
https://products.bpiworld.org/?type=product&subcategory=255

Absolutely! Send us an email to set up payment for however many months in a year you’d like to participate and we’ll only charge you for those months.

Update your payment information here through your customer portal. Consider switching your payment method to a bank account to decrease the processing fees we have to pay and to avoid dealing with expiring credit cards.